:root{
  --cri-reclam-accent:#f6ede8;
  --cri-reclam-soft:#f6f8f7;
  --cri-reclam-border:rgba(14,53,49,.10);
  --cri-reclam-text:#4d635f;
}

.cri-reclam-breadcrumb{
  min-height:520px;
}
.cri-reclam-breadcrumb .breadcrumb__overlay::after,
.cri-reclam-breadcrumb.breadcrumb__overlay::after{
  background:linear-gradient(180deg, rgba(14,53,49,.76) 0%, rgba(14,53,49,.88) 100%);
}
.cri-reclam-breadcrumb__content{
  padding-top:18px;
}
.cri-reclam-breadcrumb__eyebrow{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  padding:10px 18px;
  border-radius:999px;
  color:#fff;
  background:rgba(255,255,255,.12);
  backdrop-filter:blur(10px);
  border:1px solid rgba(255,255,255,.14);
  font-size:14px;
  font-weight:700;
  letter-spacing:.04em;
  text-transform:uppercase;
  margin-bottom:24px;
}
.cri-reclam-breadcrumb__text{
  max-width:860px;
  margin:18px auto 20px;
  color:rgba(255,255,255,.82);
  font-size:18px;
  line-height:1.85;
}

.cri-reclam-overview{
  position:relative;
  margin-top:-82px;
  z-index:5;
}
.cri-reclam-overview__panel{
  background:linear-gradient(135deg, var(--tp-theme-2) 0%, #174742 100%);
  border-radius:30px;
  padding:32px;
  box-shadow:0 26px 70px rgba(14,53,49,.16);
}
.cri-reclam-overview__grid{
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:18px;
}
.cri-reclam-overview__item{
  min-height:185px;
  border-radius:24px;
  padding:24px 20px;
  background:rgba(255,255,255,.08);
  border:1px solid rgba(255,255,255,.09);
  color:#fff;
  display:flex;
  flex-direction:column;
  justify-content:flex-start;
}
.cri-reclam-overview__icon{
  width:58px;
  height:58px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  border-radius:18px;
  background:rgba(230,120,80,.14);
  color:var(--tp-theme-1);
  font-size:22px;
  margin-bottom:18px;
}
.cri-reclam-overview__item strong{
  font-size:40px;
  line-height:1;
  color:#fff;
  margin-bottom:10px;
}
.cri-reclam-overview__item p{
  margin:0;
  color:rgba(255,255,255,.84);
  line-height:1.75;
}

.cri-reclam-section--soft{
  background:var(--cri-reclam-soft);
}
.cri-reclam-heading .tp-section-title{
  font-size:42px;
  line-height:1.2;
  font-weight:700;
}
.cri-reclam-lead{
  margin-bottom:40px;
  color:var(--cri-reclam-text);
  line-height:1.85;
  font-size:17px;
}

.cri-reclam-action-card,
.cri-reclam-note-card,
.cri-reclam-process-card,
.cri-reclam-faq,
.cri-reclam-support,
.cri-reclam-cta__box{
  border-radius:30px;
  background:#fff;
  border:1px solid var(--cri-reclam-border);
  box-shadow:0 18px 50px rgba(14,53,49,.06);
}

.cri-reclam-action-card{
  padding:34px;
  height:100%;
}
.cri-reclam-action-card--primary{
  background:linear-gradient(135deg, rgba(14,53,49,.98), rgba(23,71,66,.98));
  color:#fff;
}
.cri-reclam-action-card__badge{
  display:inline-flex;
  align-items:center;
  gap:10px;
  padding:10px 16px;
  border-radius:999px;
  background:var(--cri-reclam-accent);
  color:var(--tp-theme-2);
  font-size:13px;
  font-weight:800;
  letter-spacing:.05em;
  text-transform:uppercase;
  margin-bottom:20px;
}
.cri-reclam-action-card__badge--soft{
  background:#eef4f3;
}
.cri-reclam-action-card--primary .cri-reclam-action-card__badge{
  background:rgba(255,255,255,.12);
  border:1px solid rgba(255,255,255,.12);
  color:#fff;
}
.cri-reclam-action-card h3{
  font-size:34px;
  line-height:1.18;
  margin-bottom:14px;
  color:inherit;
}
.cri-reclam-action-card p{
  margin:0 0 20px;
  line-height:1.85;
  color:inherit;
}
.cri-reclam-action-card:not(.cri-reclam-action-card--primary) p{
  color:var(--cri-reclam-text);
}
.cri-reclam-checklist{
  margin:0 0 28px;
  padding:0;
  list-style:none;
  display:grid;
  gap:14px;
}
.cri-reclam-checklist li{
  display:flex;
  gap:12px;
  align-items:flex-start;
  line-height:1.7;
}
.cri-reclam-checklist i{
  margin-top:4px;
  color:var(--tp-theme-1);
}
.cri-reclam-action-card__buttons{
  display:flex;
  align-items:center;
  flex-wrap:wrap;
  gap:16px;
}
.cri-reclam-link-btn{
  display:inline-flex;
  align-items:center;
  gap:10px;
  font-weight:800;
  color:inherit;
}
.cri-reclam-mini-points{
  display:flex;
  flex-wrap:wrap;
  gap:10px;
  margin-bottom:24px;
}
.cri-reclam-mini-points span{
  display:inline-flex;
  align-items:center;
  gap:8px;
  padding:10px 14px;
  border-radius:999px;
  background:#f3f6f5;
  color:var(--tp-theme-2);
  font-size:13px;
  font-weight:700;
}
.cri-reclam-side-stack{
  display:grid;
  gap:24px;
  height:100%;
}

.cri-reclam-note-card{
  display:flex;
  gap:18px;
  padding:28px;
  align-items:flex-start;
}
.cri-reclam-note-card__icon{
  width:64px;
  height:64px;
  flex:0 0 64px;
  border-radius:20px;
  display:flex;
  align-items:center;
  justify-content:center;
  background:var(--cri-reclam-accent);
  color:var(--tp-theme-1);
  font-size:24px;
}
.cri-reclam-note-card__content h4{
  font-size:24px;
  color:var(--tp-theme-2);
  margin-bottom:12px;
}
.cri-reclam-note-card__content p{
  margin:0 0 14px;
  color:var(--cri-reclam-text);
  line-height:1.85;
}
.cri-reclam-note-card__content a{
  display:inline-flex;
  align-items:center;
  gap:10px;
  font-weight:800;
  color:var(--tp-theme-1);
}

.cri-reclam-process-grid{
  display:grid;
  grid-template-columns:repeat(4,minmax(0,1fr));
  gap:24px;
}
.cri-reclam-process-card{
  position:relative;
  padding:28px 24px;
  overflow:hidden;
  height:100%;
}
.cri-reclam-process-card__step{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  width:68px;
  height:68px;
  border-radius:18px;
  background:var(--cri-reclam-accent);
  color:var(--tp-theme-2);
  font-size:24px;
  font-weight:800;
  margin-bottom:18px;
}
.cri-reclam-process-card h3{
  font-size:24px;
  color:var(--tp-theme-2);
  margin-bottom:12px;
}
.cri-reclam-process-card p{
  color:var(--cri-reclam-text);
  line-height:1.85;
  margin:0;
}

.cri-reclam-faq{
  padding:34px;
  height:100%;
}
.cri-reclam-faq__list{
  display:grid;
  gap:16px;
}
.cri-reclam-faq__item{
  border:1px solid var(--cri-reclam-border);
  border-radius:22px;
  background:#fff;
  overflow:hidden;
}
.cri-reclam-faq__item summary{
  list-style:none;
  cursor:pointer;
  padding:20px 24px;
  font-size:18px;
  font-weight:700;
  color:var(--tp-theme-2);
  position:relative;
  padding-right:56px;
}
.cri-reclam-faq__item summary::-webkit-details-marker{
  display:none;
}
.cri-reclam-faq__item summary::after{
  content:"+";
  position:absolute;
  right:24px;
  top:50%;
  transform:translateY(-50%);
  width:28px;
  height:28px;
  border-radius:50%;
  display:flex;
  align-items:center;
  justify-content:center;
  background:var(--cri-reclam-accent);
  color:var(--tp-theme-2);
  font-size:18px;
  font-weight:800;
}
.cri-reclam-faq__item[open] summary::after{
  content:"–";
}
.cri-reclam-faq__body{
  padding:0 24px 22px;
}
.cri-reclam-faq__body p{
  margin:0;
  color:var(--cri-reclam-text);
  line-height:1.85;
}

.cri-reclam-support{
  height:100%;
  padding:34px;
  background:linear-gradient(135deg, #0f2741, #0b5f8f 58%, #1aa3d9 100%);
  color:#fff;
  position:relative;
  overflow:hidden;
}
.cri-reclam-support::before{
  content:"";
  position:absolute;
  right:-60px;
  top:-60px;
  width:220px;
  height:220px;
  border-radius:50%;
  background:rgba(255,255,255,.08);
}
.cri-reclam-support > *{
  position:relative;
  z-index:1;
}
.cri-reclam-support__label{
  display:inline-flex;
  align-items:center;
  padding:9px 14px;
  border-radius:999px;
  background:rgba(255,255,255,.12);
  font-size:12px;
  font-weight:800;
  letter-spacing:.05em;
  text-transform:uppercase;
  margin-bottom:18px;
}
.cri-reclam-support__top h3{
  font-size:30px;
  line-height:1.2;
  margin-bottom:12px;
  color:#fff;
}
.cri-reclam-support__top p{
  color:rgba(255,255,255,.86);
  line-height:1.85;
  margin:0 0 24px;
}
.cri-reclam-support__list{
  margin:0 0 28px;
  padding:0;
  list-style:none;
  display:grid;
  gap:14px;
}
.cri-reclam-support__list li{
  display:flex;
  gap:12px;
  align-items:flex-start;
  line-height:1.75;
  color:#fff;
}
.cri-reclam-support__list i{
  margin-top:4px;
  color:#ffd6c7;
}
.cri-reclam-support__contact{
  display:grid;
  gap:14px;
  padding-top:20px;
  border-top:1px solid rgba(255,255,255,.14);
}
.cri-reclam-support__contact span{
  display:block;
  font-size:13px;
  text-transform:uppercase;
  letter-spacing:.05em;
  color:rgba(255,255,255,.7);
  margin-bottom:5px;
}
.cri-reclam-support__contact a{
  color:#fff;
  font-weight:700;
}

.cri-reclam-cta__box{
  display:grid;
  grid-template-columns:1.1fr .9fr;
  gap:20px;
  align-items:center;
  padding:38px 40px;
}
.cri-reclam-cta__content p{
  margin:16px 0 0;
  color:var(--cri-reclam-text);
  line-height:1.85;
}
.cri-reclam-cta__actions{
  display:flex;
  gap:16px;
  justify-content:flex-end;
  flex-wrap:wrap;
}

/* page safety */
.cri-reclamation-page .cri-reclam-action-card,
.cri-reclamation-page .cri-reclam-note-card,
.cri-reclamation-page .cri-reclam-process-card,
.cri-reclamation-page .cri-reclam-faq,
.cri-reclamation-page .cri-reclam-support,
.cri-reclamation-page .cri-reclam-cta__box{
  min-width:0;
}
.cri-reclamation-page .tp-btn.tp-btn-border{
  background:transparent;
  color:var(--tp-theme-2);
  border:1px solid var(--cri-reclam-border);
  padding:0 26px;
}

.cri-reclamation-page .tp-btn.tp-btn-border:hover{
  color: #fff;
}
.cri-reclamation-page .cri-reclam-action-card--primary .tp-btn.tp-btn-border{
  color:#fff;
  border-color:rgba(255,255,255,.24);
}
.cri-reclamation-page .cri-reclam-cta__box .tp-btn.tp-btn-border{
  color:var(--tp-theme-2);
}

/* strong anti-conflict fix */
.cri-reclamation-page .cri-reclam-section .row > [class*="col-"]{
  min-width:0;
}

.cri-reclamation-page .cri-reclam-action-card,
.cri-reclamation-page .cri-reclam-faq,
.cri-reclamation-page .cri-reclam-support,
.cri-reclamation-page .cri-reclam-process-card{
  writing-mode:horizontal-tb !important;
  text-orientation:mixed !important;
}

.cri-reclamation-page .cri-reclam-action-card{
  display:block !important;
  width:100% !important;
  max-width:100% !important;
}

.cri-reclamation-page .cri-reclam-action-card > *{
  flex:none !important;
  min-width:0 !important;
  max-width:100% !important;
  writing-mode:horizontal-tb !important;
  text-orientation:mixed !important;
}

.cri-reclamation-page .cri-reclam-action-card__badge{
  display:inline-flex !important;
  width:auto !important;
  max-width:100% !important;
  align-self:flex-start !important;
  white-space:normal !important;
}

.cri-reclamation-page .cri-reclam-action-card h3,
.cri-reclamation-page .cri-reclam-action-card p,
.cri-reclamation-page .cri-reclam-action-card ul,
.cri-reclamation-page .cri-reclam-action-card li,
.cri-reclamation-page .cri-reclam-action-card a,
.cri-reclamation-page .cri-reclam-action-card span,
.cri-reclamation-page .cri-reclam-note-card h4,
.cri-reclamation-page .cri-reclam-note-card p,
.cri-reclamation-page .cri-reclam-note-card a,
.cri-reclamation-page .cri-reclam-note-card span{
  max-width:100% !important;
  white-space:normal !important;
  word-break:normal !important;
  overflow-wrap:anywhere;
  writing-mode:horizontal-tb !important;
  text-orientation:mixed !important;
}

.cri-reclamation-page .cri-reclam-checklist{
  display:grid !important;
  grid-template-columns:1fr !important;
  width:100% !important;
}

.cri-reclamation-page .cri-reclam-checklist li{
  display:flex !important;
  width:100% !important;
}

.cri-reclamation-page .cri-reclam-action-card__buttons{
  display:flex !important;
  align-items:center !important;
  justify-content:flex-start !important;
  flex-wrap:wrap !important;
  width:100% !important;
}

.cri-reclamation-page .cri-reclam-action-card__buttons > *{
  flex:0 0 auto !important;
  max-width:100% !important;
}

.cri-reclamation-page .cri-reclam-side-stack{
  display:grid !important;
  grid-template-columns:1fr !important;
  align-content:start !important;
  width:100% !important;
}

.cri-reclamation-page .cri-reclam-note-card{
  display:flex !important;
  flex-direction:row !important;
  align-items:flex-start !important;
  width:100% !important;
}

.cri-reclamation-page .cri-reclam-note-card__icon{
  flex:0 0 64px !important;
}

.cri-reclamation-page .cri-reclam-note-card__content{
  flex:1 1 auto !important;
  min-width:0 !important;
}

.cri-reclamation-page .cri-reclam-faq{
  display:block !important;
  width:100% !important;
}

.cri-reclamation-page .cri-reclam-faq__list{
  display:grid !important;
  grid-template-columns:1fr !important;
}

.cri-reclamation-page .cri-reclam-faq__item,
.cri-reclamation-page .cri-reclam-faq__item summary,
.cri-reclamation-page .cri-reclam-faq__body{
  width:100% !important;
  max-width:100% !important;
}

.cri-reclamation-page .cri-reclam-support{
  display:block !important;
  width:100% !important;
}

.cri-reclamation-page .cri-reclam-support__top,
.cri-reclamation-page .cri-reclam-support__list,
.cri-reclamation-page .cri-reclam-support__contact{
  max-width:100% !important;
}

.cri-reclamation-page .cri-reclam-cta__box{
  display:grid !important;
  grid-template-columns:1.1fr .9fr !important;
}

@media (max-width: 1399px){
  .cri-reclam-overview__grid,
  .cri-reclam-process-grid{
    grid-template-columns:repeat(2,minmax(0,1fr));
  }
  .cri-reclam-heading .tp-section-title{
    font-size:36px;
  }
}
@media (max-width: 1199px){
  .cri-reclam-overview{
    margin-top:40px;
  }
  .cri-reclam-cta__box,
  .cri-reclamation-page .cri-reclam-cta__box{
    grid-template-columns:1fr !important;
  }
  .cri-reclam-cta__actions{
    justify-content:flex-start;
  }
}
@media (max-width: 991px){
  .cri-reclam-breadcrumb{
    min-height:460px;
  }
  .cri-reclam-breadcrumb__text{
    font-size:16px;
  }
  .cri-reclam-heading .tp-section-title{
    font-size:32px;
  }
  .cri-reclam-process-grid{
    grid-template-columns:1fr 1fr;
  }
  .cri-reclam-action-card h3{
    font-size:30px;
  }
}
@media (max-width: 767px){
  .cri-reclam-overview__grid,
  .cri-reclam-process-grid{
    grid-template-columns:1fr;
  }
  .cri-reclam-overview__panel,
  .cri-reclam-action-card,
  .cri-reclam-note-card,
  .cri-reclam-process-card,
  .cri-reclam-faq,
  .cri-reclam-support,
  .cri-reclam-cta__box{
    padding-left:20px;
    padding-right:20px;
  }
  .cri-reclam-overview__panel{
    padding-top:24px;
    padding-bottom:24px;
  }
  .cri-reclam-overview__item strong{
    font-size:34px;
  }
  .cri-reclam-heading .tp-section-title{
    font-size:28px;
  }
  .cri-reclam-action-card h3,
  .cri-reclam-support__top h3{
    font-size:26px;
  }
  .cri-reclam-faq__item summary{
    font-size:17px;
    padding-left:18px;
    padding-right:52px;
  }
  .cri-reclam-faq__body{
    padding-left:18px;
    padding-right:18px;
  }
  .cri-reclam-note-card,
  .cri-reclamation-page .cri-reclam-note-card{
    flex-direction:column !important;
  }
  .cri-reclam-action-card__buttons,
  .cri-reclam-cta__actions{
    flex-direction:column;
    align-items:flex-start;
  }
}


.breadcrumb__title {
  display: block !important;
  width: 100% !important;
  margin: 0 !important;
  text-align: center !important;
}
/* =========================================================
   FIX ONLY: Mode d’emploi / Process cards layout
   Fixes broken inline/overlapped content shown in screenshot
   ========================================================= */
.cri-reclamation-page .cri-reclam-process-grid{
  display:grid !important;
  grid-template-columns:repeat(4, minmax(0, 1fr)) !important;
  gap:24px !important;
  align-items:stretch !important;
}

.cri-reclamation-page .cri-reclam-process-card{
  display:flex !important;
  flex-direction:column !important;
  align-items:flex-start !important;
  justify-content:flex-start !important;
  gap:0 !important;
  min-height:280px !important;
  width:100% !important;
  max-width:100% !important;
  padding:30px 28px !important;
  border-radius:30px !important;
  overflow:hidden !important;
  text-align:left !important;
  writing-mode:horizontal-tb !important;
  text-orientation:mixed !important;
}

.cri-reclamation-page .cri-reclam-process-card > *{
  position:relative !important;
  left:auto !important;
  right:auto !important;
  top:auto !important;
  bottom:auto !important;
  float:none !important;
  clear:both !important;
  width:auto !important;
  max-width:100% !important;
  min-width:0 !important;
  flex:none !important;
  display:block !important;
  writing-mode:horizontal-tb !important;
  text-orientation:mixed !important;
  white-space:normal !important;
  word-break:normal !important;
  overflow-wrap:normal !important;
}

.cri-reclamation-page .cri-reclam-process-card__step{
  display:inline-flex !important;
  align-items:center !important;
  justify-content:center !important;
  width:72px !important;
  height:72px !important;
  min-width:72px !important;
  flex:0 0 72px !important;
  margin:0 0 22px !important;
  border-radius:22px !important;
  background:var(--cri-reclam-accent) !important;
  color:var(--tp-theme-2) !important;
  font-size:25px !important;
  line-height:1 !important;
  font-weight:900 !important;
  letter-spacing:-.03em !important;
  text-align:center !important;
}

.cri-reclamation-page .cri-reclam-process-card h3{
  display:block !important;
  width:100% !important;
  margin:0 0 14px !important;
  color:var(--tp-theme-2) !important;
  font-size:25px !important;
  line-height:1.22 !important;
  font-weight:700 !important;
  letter-spacing:-.02em !important;
  text-align:left !important;
}

.cri-reclamation-page .cri-reclam-process-card p{
  display:block !important;
  width:100% !important;
  margin:0 !important;
  color:var(--cri-reclam-text) !important;
  font-size:16px !important;
  line-height:1.85 !important;
  font-weight:500 !important;
  text-align:left !important;
}

@media (max-width:1399px){
  .cri-reclamation-page .cri-reclam-process-grid{
    grid-template-columns:repeat(2, minmax(0, 1fr)) !important;
  }
}

@media (max-width:767px){
  .cri-reclamation-page .cri-reclam-process-grid{
    grid-template-columns:1fr !important;
  }

  .cri-reclamation-page .cri-reclam-process-card{
    min-height:auto !important;
    padding:24px 22px !important;
    border-radius:24px !important;
  }

  .cri-reclamation-page .cri-reclam-process-card__step{
    width:64px !important;
    height:64px !important;
    min-width:64px !important;
    flex-basis:64px !important;
    margin-bottom:18px !important;
    font-size:22px !important;
  }

  .cri-reclamation-page .cri-reclam-process-card h3{
    font-size:22px !important;
  }
}